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FAQ'S

Do you ship internationally? 

Yes, I do! The shipping price and waiting time varies based on your location and the size of your piece. You can see the breakdown of my shipping policies by 

What payment methods do you offer?

On my website, I currently offer the following options:

  • All major debit and credit cards.

  • Paypal

I currently do not offer payment plans, but look forward to changing this in the future to ensure everyone has the a fair opportunity to purchase any of my original artworks!

I'm a local USVI client, can I give you cash/venmo you for my purchase?


If you are a local USVI client or a personal friend looking to purchase something from me, I also offer the following options that are not available through my website. Feel free to email or contact me via my email preabhandariart@gmail.comif you'd prefer processing your payment through any of these following options:

  • Zelle

  • Venmo

  • Cash (only applicable to in-person purchases)

  • Checks (only applicable to in-person purchases)

Do you do commissioned paintings? How do I order one?

Yes! Commissioned work is one of my favorite parts about what I do, it's so special when I get to collaborate with a client on a custom piece of art. You can find out more about how to order a commission by clicking here I provide in depth breakdowns of the commission process, the types of commissions you can order and inspiration from past commissions to give you some possible ideas for your own piece! Completion time of a special commission can vary depending on size, complexity and availability. If you already know what you want, submit your commission request form by clicking here.

How long will it take for me to receive my order?

You can find an in depth breakdown on shipping times by                         

What if my painting or print gets damaged in transit?

 

All my prints are sent from a third party provider. If in the unlikely case you receive a print you that has been damaged or misprinted, please send an email to preabhandariart@gmail.com with photo evidence. I will happily replace the print free of charge and send you a new one immediately!

With original paintings, I wrap all my artwork with extreme care, so damage of an original painting is highly unlikely. However, if you receive a piece of original art that has been damaged, please send photo evidence to preabhandariart@gmail.com. After assessing the damage, I will offer one of the following options:

 

  • Have you send the piece back to me so I can repair it, free of charge.

  • Redo the painting for you free of charge. (Please note, the replacement painting will never be exactly the same as the original, especially if it is an abstract acrylic pour painting).

  • Provide you with a full refund.

I really like those signature wax seals you use, but the painting I ordered doesn't have one. Why is this, and can I request one?

I only put my signature wax seals on my portraits, as those have a definite orientation that they will be hung in. I don't initially put them on any abstract pieces as I like to give the buyer the freedom to hang the painting in any orientation they'd like. However, if you would like to request a wax seal to be put on your abstract piece, please put this in the note when purchasing a painting, or sent me an email. You can specify what orientation you prefer and I'll create the seal for you before sending you the painting, free of charge!

If you have any other questions, don't hesitate to send me an email at